{"id":3141,"date":"2024-03-04T09:34:42","date_gmt":"2024-03-04T09:34:42","guid":{"rendered":"https:\/\/wpblog.indigobusiness.co.uk\/?p=3141"},"modified":"2024-03-06T12:40:30","modified_gmt":"2024-03-06T12:40:30","slug":"when-you-need-to-get-technical-do-people-really-understand-you","status":"publish","type":"post","link":"https:\/\/wpblog.indigobusiness.co.uk\/when-you-need-to-get-technical-do-people-really-understand-you\/","title":{"rendered":"When you need to get technical \u2013 do people really understand you?"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-3145\" src=\"https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2024\/03\/poses-1367416_1280-300x207.jpg\" alt=\"\" width=\"300\" height=\"207\" srcset=\"https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2024\/03\/poses-1367416_1280-300x207.jpg 300w, https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2024\/03\/poses-1367416_1280-1024x708.jpg 1024w, https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2024\/03\/poses-1367416_1280-768x531.jpg 768w, https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2024\/03\/poses-1367416_1280-434x300.jpg 434w, https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2024\/03\/poses-1367416_1280.jpg 1280w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>In every industry, there are technical teams with specific skills. These teams have various internal stakeholders, (executive teams, managers and other employees) and external stakeholders (customers, providers and the public)&#8230;<\/p>\r\n<p>&#8230;success or failure hinges on the team&#8217;s ability to clearly explain to these stakeholders what they do. In short, if you can\u2019t explain it well \u2013 you won\u2019t get support!<\/p>\r\n<p>Whether you&#8217;re informing or influencing, your audience must grasp your message immediately. <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/think-on-your-feet\">Think on Your Feet\u00ae<\/a> helps technical teams connect with their audience by clarifying the core message, and making sure it\u2019s understood and memorable. Think:<\/p>\r\n<ul>\r\n<li>LISTENER<\/li>\r\n<li>STRUCTURE<\/li>\r\n<li>FLOW<\/li>\r\n<\/ul>\r\n<p><strong>Think before you speak <\/strong><\/p>\r\n<p>Your audience should always be at the forefront of your mind. When people talk, we usually order speech according to the thoughts that come to mind. So, the way that people think, influences the way that they speak. Whether you \u2018Think to Speak\u2019 or \u2018Speak to Think\u2019. <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/think-on-your-feet\">Think on Your Feet\u00ae<\/a> introduces you to the concept of: \u201cClear Speaking is Clear Thinking&#x2122;\u2019<\/p>\r\n<p>If you were presented with this phrase for a split second, would you remember it? Often audiences receive verbal information this way, its muddled and chaotic, your listener therefore is expected to work it out for themselves.<\/p>\r\n<p>You might think, \u2018I wouldn\u2019t structure it like that\u2019. You&#8217;d add order. Knowing what you want to say and deliver the message. Yet the audience still needs to do the work to digest and, importantly, remember it!<img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3143 aligncenter\" style=\"color: #333333; font-style: normal; font-weight: 300;\" src=\"https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2024\/03\/1-TOYF-jumbled.jpg\" alt=\"\" width=\"200\" height=\"100\" \/><\/p>\r\n<p>So what do you think your audience would think if you presented it like this for a split second?<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-3142 aligncenter\" style=\"color: #333333; font-style: normal; font-weight: 300;\" src=\"https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2024\/03\/3-TOYF-sorted.jpg\" alt=\"\" width=\"200\" height=\"100\" \/><\/p>\r\n<p><strong>Some would remember it\u2026 the majority wouldn\u2019t!<\/strong><\/p>\r\n<p>This is where you need to add structure. So, what about when it is structured like this?<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3144 aligncenter\" style=\"color: #333333; font-style: normal; font-weight: 300;\" src=\"https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2024\/03\/2-TOYF-structured.jpg\" alt=\"\" width=\"200\" height=\"100\" \/><\/p>\r\n<p>The letters are structured, organised and instantly recognisable! Why? It\u2019s broken down into 3 parts. 3 is the most memorable, rhythmical and persuasive way of communicating, it provides stability and balance.<\/p>\r\n<p><a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/think-on-your-feet\">Think on Your Feet\u00ae<\/a> is a tools-based communications workshop that helps you to get your message across with Clarity, Brevity and Impact!<\/p>\r\n<p>It is particularly helpful when delegating important tasks, establishing timelines and managing expectations. Through exercises and practice, it teaches you how to implement six core communication plans, that help you to package your persuasion and add structure to your message. There are also four support plans that help you to flesh out your ideas and add content to your message in a creative and structured way.<\/p>\r\n<p><strong>More about\u00a0Think on Your Feet\u00ae <\/strong><\/p>\r\n<p>Be clear, confident and think before you speak. We teach you six tried and tested communication \u2018structures\u2019 \u2013 to make you sound like the expert you are; and Bridging techniques, which help you deal with those really tricky questions! Ensuring you can deal with whatever is thrown at you and never be caught on-the-spot again!<\/p>\r\n<p><a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/think-on-your-feet\">Think on Your Feet\u00ae<\/a> is delivered face-to-face and online throughout the world:<\/p>\r\n<ul>\r\n<li>More about the <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/think-on-your-feet\">Think on Your Feet\u00ae<\/a>.<\/li>\r\n<li>Full <a href=\"https:\/\/www.indigobusiness.co.uk\/calendar\/49\">public workshop calendar<\/a>.<\/li>\r\n<li><a href=\"https:\/\/www.indigobusiness.co.uk\/in-house-training\">Enquire about in-house training<\/a> for groups and teams.<\/li>\r\n<li>Find out <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/trainer-accreditation-think-on-your-feet\">more about trainer accreditation<\/a> &#8211; where corporate trainers deliver Think on Your Feet\u00ae to their teams.<\/li>\r\n<\/ul>\r\n<hr \/><!-- \/wp:post-content -->\r\n\r\n<!-- wp:image {\"id\":2072,\"align\":\"left\",\"width\":132,\"height\":165} -->\r\n<div class=\"wp-block-image\">\r\n<figure class=\"alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-2160\" src=\"https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2019\/10\/Richard-Morris3-22.10.19-300x200.jpg\" alt=\"\" width=\"190\" height=\"130\" \/><\/figure>\r\n<\/div>\r\n<!-- \/wp:image -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>More about Richard Morris<\/strong> Richard is an accredited <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/think-on-your-feet\">Think on Your Feet\u00ae<\/a>, <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/writing-dynamics\">Writing Dynamics&#x2122;<\/a>, <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/de-bonos-lateral-thinking\">Lateral Thinking<\/a>\u00a0and <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/de-bonos-six-thinking-hats\">Six Thinking Hats\u00ae<\/a> trainer and has delivered these workshops to numerous clients.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>From an organisational development context, he has created and implemented a new leadership behavioural framework and set of associated flagship leadership development programmes.<\/p>","protected":false},"excerpt":{"rendered":"<p>In every industry, there are technical teams with specific skills. These teams have various internal stakeholders, (executive teams, managers and other employees) and external stakeholders (customers, providers and the public)&#8230; &#8230;success or failure hinges on the team&#8217;s ability to clearly &hellip; <a href=\"https:\/\/wpblog.indigobusiness.co.uk\/when-you-need-to-get-technical-do-people-really-understand-you\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":29,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,150],"tags":[142,172,21,173,171,18,155],"class_list":["post-3141","post","type-post","status-publish","format-standard","hentry","category-communication","category-think-on-your-feet","tag-communication","tag-communication-strategy","tag-effective-communication","tag-soft-skills","tag-stakeholder-communication","tag-think-on-your-feet","tag-verbal-communication"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>When you need to get technical \u2013 do people really understand you? - the indigo blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wpblog.indigobusiness.co.uk\/when-you-need-to-get-technical-do-people-really-understand-you\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"When you need to get technical \u2013 do people really understand you? - the indigo blog\" \/>\n<meta property=\"og:description\" content=\"In every industry, there are technical teams with specific skills. These teams have various internal stakeholders, (executive teams, managers and other employees) and external stakeholders (customers, providers and the public)&#8230; &#8230;success or failure hinges on the team&#8217;s ability to clearly &hellip; Continue reading &rarr;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wpblog.indigobusiness.co.uk\/when-you-need-to-get-technical-do-people-really-understand-you\/\" \/>\n<meta property=\"og:site_name\" content=\"the indigo blog\" \/>\n<meta property=\"article:published_time\" content=\"2024-03-04T09:34:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-06T12:40:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2024\/03\/poses-1367416_1280.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"885\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Richard Morris\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Richard Morris\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/wpblog.indigobusiness.co.uk\\\/when-you-need-to-get-technical-do-people-really-understand-you\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/wpblog.indigobusiness.co.uk\\\/when-you-need-to-get-technical-do-people-really-understand-you\\\/\"},\"author\":{\"name\":\"Richard Morris\",\"@id\":\"https:\\\/\\\/wpblog.indigobusiness.co.uk\\\/#\\\/schema\\\/person\\\/7970fd520b54d03546f0c7302d660a23\"},\"headline\":\"When you need to get technical \u2013 do people really understand you?\",\"datePublished\":\"2024-03-04T09:34:42+00:00\",\"dateModified\":\"2024-03-06T12:40:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/wpblog.indigobusiness.co.uk\\\/when-you-need-to-get-technical-do-people-really-understand-you\\\/\"},\"wordCount\":581,\"image\":{\"@id\":\"https:\\\/\\\/wpblog.indigobusiness.co.uk\\\/when-you-need-to-get-technical-do-people-really-understand-you\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/wpblog.indigobusiness.co.uk\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/poses-1367416_1280-300x207.jpg\",\"keywords\":[\"Communication\",\"Communication Strategy\",\"Effective Communication\",\"Soft Skills\",\"Stakeholder Communication\",\"Think on Your Feet\",\"Verbal Communication\"],\"articleSection\":[\"Communication\",\"Think on Your Feet\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/wpblog.indigobusiness.co.uk\\\/when-you-need-to-get-technical-do-people-really-understand-you\\\/\",\"url\":\"https:\\\/\\\/wpblog.indigobusiness.co.uk\\\/when-you-need-to-get-technical-do-people-really-understand-you\\\/\",\"name\":\"When you need to get technical \u2013 do people really understand you? 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