{"id":3301,"date":"2024-07-29T11:04:05","date_gmt":"2024-07-29T11:04:05","guid":{"rendered":"https:\/\/wpblog.indigobusiness.co.uk\/?p=3301"},"modified":"2024-07-29T11:10:05","modified_gmt":"2024-07-29T11:10:05","slug":"did-your-team-really-understand-what-you-just-said-and-what-you-expected","status":"publish","type":"post","link":"https:\/\/wpblog.indigobusiness.co.uk\/did-your-team-really-understand-what-you-just-said-and-what-you-expected\/","title":{"rendered":"Did your team really understand what you just said \u2013 and what you expected?"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-3286\" style=\"color: #333333; font-style: normal; font-weight: 300;\" src=\"https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2024\/06\/LO_004_Discovery-LP-Logo-CMYK-L-01-300x140.png\" alt=\"\" width=\"300\" height=\"140\" srcset=\"https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2024\/06\/LO_004_Discovery-LP-Logo-CMYK-L-01-300x140.png 300w, https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2024\/06\/LO_004_Discovery-LP-Logo-CMYK-L-01-1024x479.png 1024w, https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2024\/06\/LO_004_Discovery-LP-Logo-CMYK-L-01-768x359.png 768w, https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2024\/06\/LO_004_Discovery-LP-Logo-CMYK-L-01-500x234.png 500w, https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2024\/06\/LO_004_Discovery-LP-Logo-CMYK-L-01.png 1250w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/> We\u2019ve all been there &#8211; in a discussion with your team &#8211; you were sure you were being clear, yet they heard something else?<\/p>\r\n<p><strong>They either didn\u2019t get it or didn\u2019t want to get it!<\/strong><\/p>\r\n<p>One way to deal with that is blame. \u00a0\u201cIt\u2019s their fault they didn\u2019t get it!\u201d \u00a0<\/p>\r\n<p>Another way is to take responsibility. \u201cThat\u2019s interesting, I wonder how else I can say it?\u201d \u201cWhat might I do differently, so they do understand?\u201d \u00a0<\/p>\r\n<p><strong>Adapting your communication style<\/strong><\/p>\r\n<p>The <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/insights-discovery\">Insights\u00ae Discovery workshop<\/a> teaches you about your personality type and the personalities in your team, so you can confidently adapt your style to their personality type. This is invaluable when communicating within or to a team. \u00a0<\/p>\r\n<p>Your listeners are likely to be made up of people with different preferences, likes, dislikes and choices. That means the way they absorb, digest and respond to communication is different. So, individuals connect with communication differently, for instance, some people like being:<\/p>\r\n<ul>\r\n<li><strong>Direct and to the point<\/strong> \u2013 not waffling or going off-piste.<\/li>\r\n<li><strong>Friendly and sociable<\/strong> \u2013 not tied down with routine or detail.<\/li>\r\n<li><strong>Patient and supportive<\/strong> \u2013 not pushing decisions too quickly.<\/li>\r\n<li><strong>Well prepared and thorough<\/strong> \u2013 not being flippant on critical issues.<\/li>\r\n<\/ul>\r\n<p>If we purely communicate from where we prefer or are comfortable with, the likelihood is many members of your listeners won\u2019t get it! With the worst-case scenario, you\u2019ve disconnected them and that project or change you want them to support is harder to deliver. \u00a0<\/p>\r\n<p><strong>Knowing your audience and selecting the right communication approach<\/strong><\/p>\r\n<p>It\u2019s about knowing your audience and using a combination of communication approaches that will let them connect with what you are trying to say or do. \u00a0<\/p>\r\n<p>Sometimes you may know the listener and what you want to say, but don\u2019t know how to say it. You need to overcome this by being clear, concise and by creating an impact on your listeners \u2013 they are more likely to take notice, understand, absorb and remember what you\u2019ve said. \u00a0<\/p>\r\n<p><strong>Think on Your Feet\u00ae provides structure to your communication<\/strong><\/p>\r\n<p>Structure ensures you analyse both your audience and get to the core of your message \u2013 the important parts you really want them to understand. The <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/think-on-your-feet\">Think on Your Feet\u00ae<\/a> workshop teaches you six tried and tested communication \u2018structures\u2019 \u2013 to help you respond quickly and concisely; and Bridging techniques, which help you deal with those really tricky questions! You\u2019ll package your persuasion to:<\/p>\r\n<ul>\r\n<li>Position what you want to say, up-front.<\/li>\r\n<li>Add supporting details or information.<\/li>\r\n<li>Let your listener know \u201cWhat\u2019s in it for them\u201d or \u201cWhat it means for them\u201d.<\/li>\r\n<li>Create visual and logical variety, that allows freedom of expression and understanding.<\/li>\r\n<\/ul>\r\n<p><strong>Combining your personality knowledge with your new practical verbal communication toolkit<\/strong><\/p>\r\n<p>By implementing the practical tools and techniques from <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/insights-discovery\">Insights\u00ae Discovery<\/a>, to understand your team at an adaptive level and <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/think-on-your-feet\">Think on Your Feet\u00ae<\/a>\u2019s verbal communication toolkit, you\u2019ll ensure Clarity, Brevity and Impact&#x2122; in every communication \u2013 and less misunderstandings!<\/p>\r\n<p><strong>More about the workshops<\/strong><\/p>\r\n<p><strong>Insights\u00ae Discovery<\/strong> \u2013 can be used at any stage of a team\u2019s development, especially when they need to communicate more effectively; appreciate diverse perspectives; improve collaboration; and make better, more effective decisions \u2013 together.<\/p>\r\n<p>As a teamwork solution, Insights\u00ae Discovery helps foster stronger, more effective teams. The workshop provides illuminating, practical and sustainable tools that will help your teams work together long into the future.<\/p>\r\n<p>\u00bb <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/insights-discovery\">Find out more<\/a><br \/>\u00bb <a href=\"https:\/\/issuu.com\/indigotraining\/docs\/indigo_-_insights_discovery_-_brochure\">View the workshop brochure<\/a><br \/>\u00bb <a href=\"https:\/\/www.indigobusiness.co.uk\/in-house-training\">Enquire about in-house training<\/a><\/p>\r\n<p><strong>Think on Your Feet\u00ae<\/strong> \u2013 a tools-based communications workshop that helps you to get your message across with <strong>Clarity, Brevity and Impact!<\/strong>\u00a0It:<\/p>\r\n<ul>\r\n<li>Provides the techniques to\u00a0<strong>speak spontaneously with clarity and impact<\/strong>, in a wide range of demanding situations.<\/li>\r\n<li>Emphasises structure when communicating, ensuring ideas are presented in ways that will\u00a0<strong>be<\/strong>\u00a0<strong>understood and remembered<\/strong>.<\/li>\r\n<li>Ensures you <strong>sound like the expert you are<\/strong>\u00a0\u2013 helping you deal with those really tricky questions! So you can manage whatever is thrown at you and never be caught on-the-spot again!<\/li>\r\n<\/ul>\r\n<p>\u00bb <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/think-on-your-feet\">Find out more\u00a0<\/a><br \/>\u00bb <a href=\"https:\/\/issuu.com\/indigotraining\/docs\/indigo---think-on-your-feet\">View the workshop brochure<\/a><br \/>\u00bb <a href=\"https:\/\/www.indigobusiness.co.uk\/calendar\/49\">UK public workshops calendar<\/a><br \/>\u00bb <a href=\"https:\/\/www.indigobusiness.co.uk\/in-house-training\">Enquire about in-house training<\/a><\/p>\r\n<hr \/><!-- \/wp:post-content -->\r\n\r\n<!-- wp:image {\"id\":2072,\"align\":\"left\",\"width\":132,\"height\":165} -->\r\n<div class=\"wp-block-image\">\r\n<figure class=\"alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-2160\" src=\"https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2019\/10\/Richard-Morris3-22.10.19-300x200.jpg\" alt=\"\" width=\"190\" height=\"130\" \/><\/figure>\r\n<\/div>\r\n<!-- \/wp:image -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>More about Richard Morris<\/strong> Richard is an accredited <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/think-on-your-feet\">Think on Your Feet\u00ae<\/a>, <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/writing-dynamics\">Writing Dynamics&#x2122;<\/a>, <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/de-bonos-lateral-thinking\">Lateral Thinking<\/a>, <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/de-bonos-six-thinking-hats\">Six Thinking Hats\u00ae<\/a> and <a href=\"https:\/\/www.indigobusiness.co.uk\/Workshop\/insights-discovery\">Insights\u00ae Discovery<\/a> trainer and has delivered these workshops to numerous clients.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>From an organisational development context, he has created and implemented a new leadership behavioural framework and set of associated flagship leadership development programmes.<\/p>","protected":false},"excerpt":{"rendered":"<p>We\u2019ve all been there &#8211; in a discussion with your team &#8211; you were sure you were being clear, yet they heard something else? They either didn\u2019t get it or didn\u2019t want to get it! One way to deal with &hellip; <a href=\"https:\/\/wpblog.indigobusiness.co.uk\/did-your-team-really-understand-what-you-just-said-and-what-you-expected\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":29,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,232,150],"tags":[142,172,21,231,173,171,234,235,233,18,155],"class_list":["post-3301","post","type-post","status-publish","format-standard","hentry","category-communication","category-insights","category-think-on-your-feet","tag-communication","tag-communication-strategy","tag-effective-communication","tag-insights-discovery","tag-soft-skills","tag-stakeholder-communication","tag-team-building","tag-team-development","tag-team-profiling","tag-think-on-your-feet","tag-verbal-communication"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Did your team really understand what you just said \u2013 and what you expected? - the indigo blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wpblog.indigobusiness.co.uk\/did-your-team-really-understand-what-you-just-said-and-what-you-expected\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Did your team really understand what you just said \u2013 and what you expected? - the indigo blog\" \/>\n<meta property=\"og:description\" content=\"We\u2019ve all been there &#8211; in a discussion with your team &#8211; you were sure you were being clear, yet they heard something else? 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One way to deal with &hellip; Continue reading &rarr;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wpblog.indigobusiness.co.uk\/did-your-team-really-understand-what-you-just-said-and-what-you-expected\/\" \/>\n<meta property=\"og:site_name\" content=\"the indigo blog\" \/>\n<meta property=\"article:published_time\" content=\"2024-07-29T11:04:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-29T11:10:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/wpblog.indigobusiness.co.uk\/wp-content\/uploads\/2024\/06\/LO_004_Discovery-LP-Logo-CMYK-L-01.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1250\" \/>\n\t<meta property=\"og:image:height\" content=\"585\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Richard Morris\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Richard Morris\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/wpblog.indigobusiness.co.uk\\\/did-your-team-really-understand-what-you-just-said-and-what-you-expected\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/wpblog.indigobusiness.co.uk\\\/did-your-team-really-understand-what-you-just-said-and-what-you-expected\\\/\"},\"author\":{\"name\":\"Richard Morris\",\"@id\":\"https:\\\/\\\/wpblog.indigobusiness.co.uk\\\/#\\\/schema\\\/person\\\/7970fd520b54d03546f0c7302d660a23\"},\"headline\":\"Did your team really understand what you just said \u2013 and what you expected?\",\"datePublished\":\"2024-07-29T11:04:05+00:00\",\"dateModified\":\"2024-07-29T11:10:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/wpblog.indigobusiness.co.uk\\\/did-your-team-really-understand-what-you-just-said-and-what-you-expected\\\/\"},\"wordCount\":748,\"image\":{\"@id\":\"https:\\\/\\\/wpblog.indigobusiness.co.uk\\\/did-your-team-really-understand-what-you-just-said-and-what-you-expected\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/wpblog.indigobusiness.co.uk\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/LO_004_Discovery-LP-Logo-CMYK-L-01-300x140.png\",\"keywords\":[\"Communication\",\"Communication Strategy\",\"Effective Communication\",\"Insights Discovery\",\"Soft Skills\",\"Stakeholder Communication\",\"team building\",\"team development\",\"Team profiling\",\"Think on Your Feet\",\"Verbal Communication\"],\"articleSection\":[\"Communication\",\"Insights\",\"Think on Your Feet\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/wpblog.indigobusiness.co.uk\\\/did-your-team-really-understand-what-you-just-said-and-what-you-expected\\\/\",\"url\":\"https:\\\/\\\/wpblog.indigobusiness.co.uk\\\/did-your-team-really-understand-what-you-just-said-and-what-you-expected\\\/\",\"name\":\"Did your team really understand what you just said \u2013 and what you expected? 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