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Assessment Centre Design and Delivery

Fairly measure candidate skills and future potential by developing your understanding, confidence and a comprehensive toolkit to develop and deliver effective Assessment Centres.


If you're looking to bring new talent to the business or develop existing people, making the wrong decision can have a substantially negative impact on business performance. Just using a traditional interview has been proven to be a poor indicator of a candidate's potential. Assessment Centres are designed to focus recruitment/promotion decisions on the skills and abilities important for the role and are highly predictive of future performance. By investing in the use of robust, evidence-based and comprehensive Assessment Centre techniques, the risks in making these decisions can be greatly reduced. This workshop will help you to design and deliver Assessment Centres that:

  • Fairly and inclusively measure candidate skills and future potential.
  • Close any skills gaps within the assessment team, to ensure the use of a consistent methodology.
  • Significantly increase the predictability of your assessment decisions.
"Really informative. It highlighted a lot of areas of where and how we can improve and develop our current programmes. I certainly feel more equipped to work and structure AC's." - Energy and Utilities

Who is it for?

This workshop is designed for hiring managers, assessors and internal resourcing teams. Assessment Centre Assessors and team members, whether you are already using ‘Assessment Centres', re-introducing them or wanting to use them for the first time.

What's it all about?

It is imperative for organisations, now more than ever, that recruitment processes are both effective and efficient. CV based or traditional interviews are simply not giving enough information on which to make management decisions. Recruiting the right behaviours and competence across a range of areas is now the priority for most organisations.

This designing and delivering assessment centres workshop will provide you with the skills to significantly increase the predictability of your assessment decisions. It will help you to:

  • Increase the predictive validity of your assessment processes – making the right people decisions first time.
  • Understand how to develop an assessment centre and choose the most appropriate assessment tools.
  • Use a simple observation technique to develop your skills as an assessor.
  • Learn how to identify true potential from the candidates you assess.

What will you get out of it?

It will help you to:

  • Improve your skills as an assessor – understanding, develop and delivering your own Assessment or Development Centres.
  • Make competency-based decisions – based on the role and the candidates predicted future performance.
  • Design an Assessment Centre – ensuring the right exercises are used at the right time.
  • Ensure fair assessment – fair evaluation, separating fact from opinion and without discrimination.
  • Understand assessor requirements – understanding your role, integration meetings, feedback and centre management.

Typical workshop outline

This 2 day workshop is highly practical, putting theory into action through engaging exercises. Delegates will receive plenty of opportunity to practise their skills and receive constructive feedback from experienced Assessment Centre practitioners. The workshop covers:

  • Fairness and bias.
  • Background to Assessment Centres.
  • Competency-based assessment.
  • Assessment Centre design.
  • Methods of assessment.
  • Competency-based interview questions.
  • Timetabling.
  • Legal requirements and discrimination.
  • Inclusive assessment.
  • Assessor skills.
  • The ORCE Model.
  • Practicing assessor skills.
  • Assessor role.
  • Assessing virtually.
  • Centre management.
  • Integration meeting.
  • Candidate feedback.
  • Review our learning.

Duration and delivery methods available

This 2 day workshop is delivered face-to-face or online as an in-house workshop for groups and teams. We can customise the content to include your existing capabilities or to explore the challenges you currently face. Please contact us for more information.


Continuous Professional Development (CPD)

Writing Dynamics™ can count towards your CPD recognition with leading professional bodies and trade organisations. You can normally record your attendance in the 'organised learning' or 'self-learning' sections. Please check with your membership organisation for more information.

In-House workshops

Our in-house delivery option gives you the flexibility to train teams, groups and departments. Reducing delegate travel, training cost (significant saving when compared to our open public workshops) and environmental impact - as we train at your choice of location or online, in the UK or internationally. Options for tailoring content are available.

Prices quoted are based on 12 delegates per event:

  • Face-to-face classroom workshops - delegates receive a printed workbook/materials.
  • Virtual learning sessions - delivered as highly interactive modular sessions using our Zoom, Microsoft Teams and Webex platforms or your own. Virtual workshops require access to a PC/Mac/tablet and internet connection, a webcam, speakers/headphones and enabled microphone, or attendees can simply dial in on their phone.

    The format will be similar to face-to-face classroom workshops, we always cover a core programme. It is delivered using interactive group learning sessions, lots of practice, group and individual feedback and 1-2-1 trainer coaching. We combine this with screen and document sharing, polls, interactive whiteboards and breakout rooms. Delegates receive access to an online workbook/materials that can be viewed online, downloaded to a portable device or printed. Printed workbooks are available at additional cost. 

Delegate places are available at from £575pp + VAT.

More details