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Improving business communication skills

Our worldwide network of trainers hold a diverse range of skills, and have developed materials covering a range of business communication subjects. When you work with us, we source the content, skills and experience you require to ensure personal, team and leadership effectiveness in -

Practical communication skills:

  • Planning, drafting and editing written communications.
  • Copywriting.
  • Impact and influence through communication.
  • Grammar and punctuation.
  • Verbal communication and public speaking.
  • Mastering communication in ad-hoc and planned situations.
  • Maximise opportunities from difficult questions.
  • Simplifying technical information.

Personal skills:

  • Body language.
  • Eye contact.
  • Listening and forming a suitable response.
  • Simply and persuasively structuring and communicating ideas.
  • Negotiation.
  • Networking.

Management skills:

  • Understanding your personality and how you communicate with others (and like to be communicated to).
  • Communication between teams and individuals.
  • Conflict management and resolution.
  • Leadership team development. 
  • Interviewing. 
  • Complaint handling and customer response.

Tell us your challenges:

We're here to help you solve your learning and development challenges. Why not contact us to discuss your communication skills challenges: