Worldwide delivery network

Improving business communication skills

Our worldwide network of trainers possesses a diverse range of skills and has developed materials covering various business communication subjects. When you work with us, we source the content, skills and experience you require to ensure personal, team and leadership effectiveness in -

Practical communication skills:

• Planning, drafting and editing written communications.
• Copywriting.
• Impact and influence through communication.
• Grammar and punctuation.
• Verbal communication and public speaking.
• Mastering communication in ad-hoc and planned situations.
• Maximise opportunities from difficult questions.
• Simplifying technical information.

Personal skills:

• Body language.
• Eye contact.
• Listening and forming a suitable response.
• Simply and persuasively structuring and communicating ideas.
• Negotiation.
• Networking.

Management skills:

• Understanding your personality and how you communicate with others (and how you like to be communicated to).
• Communication between teams and individuals.
• Conflict management and resolution.
• Leadership team development. 
• Interviewing. 
• Complaint handling and customer response.

Tell us your challenges:

We're here to help you solve your learning and development challenges. Why not contact us to discuss your communication skills challenges:

• Call us: +44(0)20 3836 8640. 
• Email: info@indigobusiness.co.uk.
• Please take a look at our Communicate range of business communication courses and workshops.