The three seconds that decide how you’re remembered Someone asks you a question in a meeting that you didn’t see coming. For a moment, nothing comes out. You fill the silence with “um…”, start talking before you’ve decided what you’re trying … Continue reading
Your team talks too much. You just want them to get to the point.
Ever found yourself thinking, “Just get to the point”? You’re not alone. Whether it’s a colleague updating you on a project, a direct report explaining an issue or a customer describing a problem, three minutes in, you still don’t know … Continue reading

